Build Your Own Disaster Supplies Kit

When disaster strikes, relief workers will be working around the clock to assist families in need.  But they may not be able to reach you immediately!  Basic services such as electricity, gas, water, and telephones may not be available. You may even need to evacuate and only have time to grab your essentials.  Although these are worst case scenarios, it's possible that they could happen.  Your best chance at survival during these disasters is to prepare for them ahead of time.

The U.S. Department of Homeland Security recommends that all Americans have enough basic supplies on hand to survive for at least three days if an emergency occurs.


 The following is a list of some basic items that every emergency supply kit should include:

• Water - one gallon of water per person per day for at least three days (for drinking and sanitation)
• Food - at least a three day supply of non-perishable food
• Battery powered or hand crank radio and a NOAA Weather Radio with tone alert and extra batteries for both.
• Flashlight and extra batteries.
• First aid kit
• Whistle to signal for help
• Dust mask to help filter contaminated air and plastic sheeting and
• Duct tape
• Moist towelettes, garbage bags, and plastic ties for personal sanitation
• Wrench or pliers to turn off utilities
• Can opener for food (if kit contains canned food)
• Local maps
• Cell phone and chargers

Additional Items to Consider Adding to Emergency Supply Kit:

• Prescription medications 
• Glasses
• Infant formula and diapers
• Pet food and extra water for them
• Important family documents such as copies of insurance policies, identification, and bank account records in a waterproof, portable container
• Cash or traveler's checks and change
• Emergency reference material such as a first aid book
• Sleeping bag or warm blanket for each person. 
• Complete change of clothing including a long sleeved shirt, long pants, and sturdy shoes. 
• Household chlorine bleach and medicine dropper.  In an emergency, chlorine can be used to treat water by using 16 drops of regular household bleach per gallon of water.  ** do not use scented, color safe, or bleaches with added cleaners **
• Fire extinguisher
• Matches in a waterproof container
• Feminine supplies and personal hygiene items
• Mess kits, paper cups, plates, and plastic utensils, paper towels
• Paper and pencil
• Books, games, puzzles, or other activities for children

Ready San Diego, an excellent source for safety and preparedness,  recommends that you should consider where you live and the unique needs of your family when creating your supply kit.  They also recommend that families should have at least two emergency supply kits, one full kit at home and a smaller, portable kit in your workplace, vehicle, or other places that you spend time.  We hope this information helps!  Be safe!

*** Servpro of Point Loma is a Ready San Diego Business Alliance Member. Feel free to contact us anytime for safety tips!

2010 SDIAA Golf Tournament

The San Diego Insurance Adjusters Association (SDIAA), founded in 1945, is San Diego's oldest and largest professional claims organization. Servpro of Point Loma sponsoring hole #17at the 2010 SDIAA Golf Tournament on April 30, 2010. Hope to see you there!

Tsunamis... You Can't Surf These Waves!

Did you know that tsunamis are a possible threat here in California?  Whether you live, work, or play near the California coast, it's important to know what to do if a tsunami occurs or if a tsunami watch or warning is issued.  The following article, brought to you by the County of Los Angeles and The California Governor's Office of Emergency Services, provides helpful information about tsunamis and what to do to prepare. It's great information... something we should all keep on file!

  

Contrary to popular belief, a tsunami isn't one giant wave.  It's a series of waves that build up momentum.  They can travel at speeds up to 500 miles per hour in the open sea and reach heights of up to 100 feet in shallow coastal waters.  Usually, however, tsunamis that reach California average 10 feet in height and peak in the 20-40 foot range.  The first tsunami wave is seldom the highest or last.  Waves will continue to arrive for several hours, spaced minutes to hours apart.  In fact, hundreds and perhaps thousands of people died in the catastrophic 2004 tsunami when they went to the ocean to see the impacts of the first waves.  They were swept to their deaths when subsequent waves struck.

The time it takes for tsunami waves to reach the coast can vary.  Tsunami waves are typically generated by giant earthquakes below the ocean floor or as a result of underwater landslides.  If a tsunami is caused by an earthquake a few miles off the coast, the resulting waves will arrive within minutes of the quake.  If it happens 200 miles away, the waves could arrive within 30-60 minutes.  There is no exact way to measure this, but your local news should be able to provide up to date information as the event unfolds.

So what is the our threat here in California?

 More than a dozen tsunamis with waves three feet high or more have struck California since 1812.  Some have caused significant damage:

• The tsunami generated by the 1964 Alaska earthquake killed a dozen Crescent City residents and caused more than $34 million in damage. 
• Three tsunamis flooded Santa Barbara during the 1800s
• A tsunami resulting from a Chilean earthquake damaged a pier in San Diego Harbor in 1960
• One foot waves resulting from the 1992 Cape Mendocino earthquake were detected near Santa Barbara

Historically, tsunamis have caused greater casualties and damage in Northern California.  But Southern California residents are still at risk because our coastal population is higher.

So what can we do to prepare?

Before The Next Tsunami or Tsunami Warning:

• Determine the elevation of your home and how far it is from the coast.  Know whether you live in a tsunami danger zone.
• If you live within a couple of miles of the coast, identify a location to go to if a tsunami strikes.  The location should be at least two miles inland or 100 feet above sea level.
• Learn the signs of an approaching tsunami.  If the tide rises or recedes rapidly, move immediately inland to higher ground.
• Ask local emergency officials or your planning department what areas are susceptible to the tsunami flooding
• Locate refuge areas and learn evacuation routes.  If you live in San Diego like we do, you can obtain information here: http://www.sandiego.gov/ohs/index.shtml
• Develop or update your family's emergency plan.  If you don't have a plan or need help revising your existing plan, Servpro of Point Loma can help!  We provide free emergency plan assistance!
• Assemble an emergency supply kit that includes a portable radio
• Identify a friend or relative living in another state that can serve as a family point of contact
• Learn first aid techniques such as CPR to assist neighbors who may be injured
• Teach family members how and when to turn off the utilities
• Start of join a Community Emergency Response Team.  Servpro of Point Loma is a member of Ready San Diego.   It's a great safety tool for San Diego residents! http://www.sdcounty.ca.gov/oes/ready/  

During or After The Next Tsunami or Tsunami Warning:

• If you feel an earthquake, DROP, COVER, AND HOLD ON until the shaking stops.  Estimate how long the shaking lasted.  If severe shaking lasted 20 seconds or more, immediately evacuate to height ground as a tsunami might have been generated by the earthquake.
• Move inland two miles or to land that is at least 100 feet above sea level immediately.  Don't wait for officials to issue a warning.  Walk quickly, rather than drive, to avoid traffic, debris, and other hazards.
• Stay away from coastal or low-laying areas until an "all clear" notice has been issued by local emergency officials.  Waves might continue to arrive for several hours.
• Use common sense.  Do not go to the coast to see a tsunami.  Tsunamis are not like regular waves.  They are much faster, higher, and are filled with debris.
• Obey evacuation notices.  Listen to the radio or watch television for emergency information and instructions from local officials about re-entry.
• Contact your local office of emergency services for more information about preparing for tsunamis.

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This information was extracted and adapted from "Tsunami!  How to Survive This Hazard on California's North Coast," Humblodt Earthquake Education Center, Humboldt State University, Arcata, CA;  other sources included the FEMA publication "Are You Ready?  Your guide to disaster preparedness," and from information provided by the Governor's Office of Emergency Services, Earthquake and Tsunami Program and The city of Los Angeles publications.

*** Servpro of Point Loma is a Ready San Diego Business Alliance Member. Feel free to contact us anytime for safety tips!

San Diego Water Damage? No problem! Servpro of Point Loma Has You Covered!

Facts about Mold and Dampness from the CDC

Today we're posting a VERY helpful article about mold and your health from the CDC (Center for Disease Control).  Read below:

There is always some mold everywhere - in the air and on many surfaces. Molds have been on the Earth for millions of years. Mold grows where there is moisture.

Mold and Your Health

Exposure to damp and moldy environments may cause a variety of health effects, or none at all. Some people are sensitive to molds. For these people, molds can cause nasal stuffiness, throat irritation, coughing or wheezing, eye irritation, or, in some cases, skin irritation. People with mold allergies may have more severe reactions. Immune-compromised people and people with chronic lung illnesses, such as obstructive lung disease, may get serious infections in their lungs when they are exposed to mold. These people should stay away from areas that are likely to have mold, such as compost piles, cut grass, and wooded areas.

In 2004 the Institute of Medicine (IOM) found there was sufficient evidence to link indoor exposure to mold with upper respiratory tract symptoms, cough, and wheeze in otherwise healthy people; with asthma symptoms in people with asthma; and with hypersensitivity pneumonitis in individuals susceptible to that immune-mediated condition. The IOM also found limited or suggestive evidence linking indoor mold exposure and respiratory illness in otherwise healthy children.

In addition, in 2004 the IOM found sufficient evidence to link exposure to damp indoor environments in general to upper respiratory tract symptoms, cough, and wheeze in otherwise healthy people and with asthma symptoms in people with asthma. The IOM also found limited or suggestive evidence linking exposure to damp indoor environments in general to shortness of breath, to respiratory illness in otherwise healthy children and to potential development of asthma in susceptible individuals. In 2009, the World Health Organization issued additional guidance, the WHO Guidelines for Indoor Air Quality: Dampness and Mould [PDF, 2.52 MB].

A link between other adverse health effects, such as acute idiopathic pulmonary hemorrhage among infants, memory loss, or lethargy, and molds, including the mold Stachybotrys chartarum (Stachybotrys atra), has not been proven. Further studies are needed to find out what causes acute idiopathic hemorrhage and other adverse health effects.

Mold and Your Home

Mold is found both indoors and outdoors. Mold can enter your home through open doorways, windows, vents, and heating and air conditioning systems. Mold in the air outside can also attach itself to clothing, shoes, bags, and pets can and be carried indoors.

Mold will grow in places with a lot of moisture, such as around leaks in roofs, windows, or pipes, or where there has been flooding. Mold grows well on paper products, cardboard, ceiling tiles, and wood products. Mold can also grow in dust, paints, wallpaper, insulation, drywall, carpet, fabric, and upholstery.

You Can Control Mold

Inside your home you can control mold growth by:

• Keeping humidity levels between 40% and 60%;
• Promptly fixing leaky roofs, windows, and pipes;
• Thoroughly cleaning and drying after flooding;
• Ventilating shower, laundry, and cooking areas.

If mold is growing in your home, you need to clean up the mold and fix the moisture problem. Mold growth can be removed from hard surfaces with commercial products, soap and water, or a bleach solution of no more than 1 cup of bleach in 1 gallon of water.

Mold growth, which often looks like spots, can be many different colors, and can smell musty. If you can see or smell mold, a health risk may be present. You do not need to know the type of mold growing in your home, and CDC does not recommend or perform routine sampling for molds. No matter what type of mold is present, you should remove it. Since the effect of mold on people can vary greatly, either because of the amount or type of mold, you can not rely on sampling and culturing to know your health risk. Also, good sampling for mold can be expensive, and standards for judging what is and what is not an acceptable quantity of mold have not been set. The best practice is to remove the mold and work to prevent future growth.

  

If you choose to use bleach to clean up mold:

• Never mix bleach with ammonia or other household cleaners. Mixing bleach with ammonia or other cleaning products will produce dangerous, toxic fumes.
• Open windows and doors to provide fresh air.
• Wear non-porous gloves and protective eye wear.
• If the area to be cleaned is more than 10 square feet, consult the U.S. Environmental Protection Agency (EPA) guide titled Mold Remediation in Schools and Commercial Buildings. Although focused on schools and commercial buildings, this document also applies to other building types. You can get it by going to the EPA web site at http://www.epa.gov/mold/mold_remediation.html.
• Always follow the manufacturer’s instructions when using bleach or any other cleaning product.

*** Servpro of Point Loma is a Ready San Diego Business Alliance Member. Feel free to contact us anytime for safety tips! 

Urgent, Urgent... Emergency!

Emergencies don't happen often. But when they do, you need to get help fast.  If there's a burgler in your house, who do you call?  911.  If there's a fire...?  911.  If someone's hurt...?  911.  But who do you call after the fire is out?  How do you clean up?  Where do you start?  How do you make it like it never even happened...?

Since 1967, Servpro franchises across the US have been answering those questions one emergency at a time.  Whether it be water damage, floods, fires, refrigerator leaks, broken pipes, roof damage, mold, crime scenes or suicides, Servpro has been there to help!  Since we're big advocates of being prepared, Servpro of Point Loma would like to share some of our most helpful emergency tips (for more common emergency situations).  Feel free to print it out and keep it with your emergency kit!  We hope it will help!

*** Servpro of Point Loma is a Ready San Diego Business Alliance Member. Feel free to contact us anytime for safety tips!

CE Class -- UNDERSTANDING MOLD IN THE RESTORATION INDUSTRY

Got mold?  Curious about it?  Servpro of La Mesa & Lemon Grove will be holding a continuing education class on April 21, 2010 that delves into the wild world of mold.  Here's what you will learn:

If you are an insurance professional and are interested in attending, call 619-275-2802 or email servpro9729@gmail.com to register for the event. Class size is limited so call today to reserve your seat. Drinks and appetizers will be provided.

*** Servpro of Point Loma is a Ready San Diego Business Alliance Member. Feel free to contact us anytime for safety tips!

Earthquakes: Will You Be Ready When the "Big One" Strikes?

In light of the 7.2 earthquake we felt in San Diego yesterday, we thought it would be a good idea to post information on earthquake preparedness. If the "big one" hits, will you be ready?

EARTHQUAKE PREPAREDNESS           

In California, it’s not IF we have a major earthquake …it’s WHEN.  When the big one hits, will you be ready?  The following are steps to take before, during, and after an earthquake.

Step 1: SECURE IT NOW --  Reducing and/or eliminating hazards throughout your home, neighborhood, workplace and school can greatly reduce your risk of injury or death following the next earthquake or other disaster. Conduct a "hazard hunt" to help identify and fix things such as unsecured televisions, computers, bookcases, furniture, unstrapped water
heaters, etc. Securing these items now will help to protect you tomorrow.

Step 2: MAKE A PLAN- Planning for an earthquake, terrorist attack, or other emergency is not much different from planning for a party or vacation. Make sure that your emergency plan includes evacuation and reunion plans; your out-of-state contact person's name and number; the location of your emergency supplies and other pertinent information. By planning now, you will be ready for the next emergency. 

Step 3: MAKE DISASTER KITS - Everyone should have disaster supplies kits stored in accessible locations at home, at work and in your vehicle. Having emergency supplies readily available can reduce the impact of an earthquake, a terrorist incident or other emergency on you and your family. Your disaster supplies kits should include food, water, flashlights, portable radios, batteries, a first aid kit, cash, extra medications, a whistle, fire extinguisher, etc.

Step 4: IS YOUR PLACE SAFE? - Most houses are not as safe as they could be. Whether you are a homeowner or a renter, there are things that you can do to improve the structural integrity of your home. Some of the things that you might consider checking include inadequate foundations, un braced cripple walls, soft first stories, unreinforced masonry and vulnerable pipes. Consult a contractor or engineer to help you identify your building's weaknesses and begin to fix them now.

Step 5: DROP, COVER, and HOLD ON - Learn what to do during an earthquake, whether you're at home, at work, at school or just out and about. Taking the proper actions, such as "Drop, Cover, and Hold On", can save lives and reduce your risk of death or injury. During earthquakes, drop to the floor; take cover under a sturdy desk or table, and hold on to it firmly. Be prepared to move with it until the shaking stops.

Step 6: CHECK IT OUT - One of the first things you should do following a major disaster is to check for injuries and damages that need immediate attention. Make sure you are trained in first aid and in damage assessment techniques. You should be able to administer first aid and to identify hazards such as damaged gas, water, sewage and electrical lines. Be prepared to report damage to city or county government.

Step 7: COMMUNICATE AND RECOVER - Following a major disaster, communication will be an important step in your recovery efforts. Turn on your portable radio for information and safety advisories. If your home is damaged, contact your insurance agent right away to begin your claims process. For most presidentially declared disasters, resources will also be available from federal, state, and local government agencies.

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If you're interested in making a disaster plan or aren't sure what to put in your emergency kit, give Servpro of Point Loma a call at 619-275-2802.  We are here to help!

*** Servpro of Point Loma is a Ready San Diego Business Alliance Member. Feel free to contact us anytime for safety tips!

Incidents - CAL FIRE Home

Hey San Diego, fire season is coming.  Did you know that you can get current information about fires in your area?  Go to http://cdfdata.fire.ca.gov/incidents/incidents_current for more information!
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*** Servpro of Point Loma is a Ready San Diego Business Alliance Member. Feel free to contact us anytime for safety tips!

Flood Safety Awareness Week: March 15 - 19

id you know that we're in the midst of Flood Safety Awareness Week?  According to FEMA, flooding is the nation's number one natural disaster.  In fact "20 to 25 percent of all flood insurance claims are filed in low-to-moderate flood-risk areas".  That's a very surpring statistic!  Servpro of Point Loma is a stong believer in the "you can never be too prepared" motto... that's why we're posting FEMA's latest press release on flood safety.  This information might be the difference between a minor inconvenience and a disaster for you!

Flood Safety Awareness Week
           March 15-19, 2010


Property owners and renters need to know that they can take steps to protect their property and financial security before disaster strikes. However, many eligible residents are unaware that they qualify or that affordable flood insurance is available. Residents can begin to take steps now to protect their home and assets from rising floodwaters at any time.

• Make sure gutters and drains are cleared. Clean and maintain storm drains and gutters and remove debris from your property to allow free flow of potential floodwater.
• Move valuables and sentimental items to the highest floor of your home or business.
• Install backflow valves in waste lines to keep water flowing in one direction.
• Protect your well from contamination.
• Anchor or elevate fuel tanks and elevate the main breaker or fuse box and the utility meters above the anticipated flood level in your home or business, so that floodwater won’t damage utilities.
• Make sure you have the right insurance: Review your insurance policies and find out what they do and do not cover. Learn the difference between replacement cost coverage versus standard coverage, which only pays the actual cash value of insured property. Be sure that you have enough insurance to cover recent home renovations or improvements.
• Know that most homeowners insurance policies do not cover flood damage, so be sure to consider flood insurance for both your structure and its contents. There is typically a 30 day waiting period for a flood insurance policy to take effect. Learn more by visiting FloodSmart.gov and http://www.fema.gov/.
• Learn your flood risk. Properties that are not located within high-risk areas can also flood. Find out your flood risk right now by entering your address at FloodSmart.gov “Assess Your Risk.” Insurance agents can also help check your risk.
• Purchase a flood insurance policy. If you already have a flood policy, remember: your policy needs to be renewed each year.
• Plan and practice a flood evacuation route, ask someone out of state to be your “family contact” in an emergency, and make sure everyone knows the contact’s address and phone number.
• Build an emergency supply kit: Food, bottled water, first aid supplies, medicines, and a battery-operated radio should be ready to go when you are. Visit http://www.ready.gov/ for a complete disaster supply checklist.
• Inventory your household possessions: For insurance purposes, be sure to keep a written and visual (i.e., videotaped or photographed) record of all major household items and valuables, even those stored in basements, attics or garages. Create files that include serial numbers and store receipts for major appliances and electronics. Have jewelry and artwork appraised. These documents are critically important when filing insurance claims.
• Store copies of irreplaceable financial and family documents in a safe place, preferably one that is protected from both fire and water. Documents include automobile titles, tax records, stock and bond certificates, deeds, wills, trust agreements, birth and marriage certificates, photos, passports and insurance policies. Keep originals in a rented safe deposit box. And don’t forget the household inventory file!

Flood insurance is available through nearly 100 insurance companies in more than 21,000 participating communities nationwide. Everyone can purchase flood insurance – renters, business owners, and homeowners. Nation-wide, the average flood insurance policy costs around $563 a year. And in low- to moderate-risk areas, lower-cost Preferred Risk Policies (PRPs) start at just $119 a year. Individuals can learn more about their flood risk and how to protect their property by visiting www.FloodSmart.gov or by calling 1-800-427-2419.
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|*** Servpro of Point Loma is a Ready San Diego Business Alliance Member. Feel free to contact us anytime for safety tips!

CAL FIRE Urges Californians To "Change Your Clocks, Change Your Batteries"

It's that time again... daylight savings time!  Our friends at the California Department of Foresty and Fire Protection have issued an excellent press release - "Change Your Clocks, Change Your Batteries" - reminding you to check the batteries in your fire alarm.  Their press release is below:

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CAL FIRE NEWS RELEASE

Sacramento – With the switch to Daylight saving time this Sunday, March 14, CAL FIRE and the Office of the State Fire Marshal are reminding all California residents to change their smoke alarm batteries when setting their clocks.


Every year, lives are lost due to inoperative smoke alarms. More than 66 percent of home fire deaths that occurred between 2003 and 2006 were in homes without a working smoke alarm, according to the National Fire Protection Association. The changing of the clocks provides an ideal reminder to change your smoke alarm batteries at least twice a year.

“With proper maintenance and regular testing, smoke alarms play a pivotal role in the early notification of a fire emergency,” said Chief Tonya Hoover, acting state fire marshal. “By taking just a few seconds each year to replace the battery, you can truly make a difference in protecting your family and your home.”

CAL FIRE has the following tips on smoke alarms:

• Test smoke alarms once a month.
• Replace batteries in all smoke alarms twice a year.
• Don’t “borrow” or remove batteries from smoke alarms even temporarily.
• Regularly vacuum or dust smoke alarms to keep them working properly.
• Replace smoke alarms every 10 years.
• Don’t paint over smoke alarms.
• Practice family fire drills so everyone knows what to do if the smoke alarm goes off.

To find more information on fire safety and fire protection visit the CAL FIRE Web site at http://www.fire.ca.gov/

*** Servpro of Point Loma is a Ready San Diego Business Alliance Member. Feel free to contact us anytime for safety tips! ***

SDIAA Vendor Night! - Servpro of Point Loma Will Be There!!

The San Diego Insurance Adjusters Association (SDIAA), founded in 1945, is San Diego's oldest and largest professional claims organization.  Servpro of Point Loma will be exhibiting at their 2010 Vendors Night on March 12, 2010.  Hope to see you there!  We'll be the vendors wearing tie dyed t-shirts!! 

*** Servpro of Point Loma is a Ready San Diego Business Alliance Member. Feel free to contact us anytime for safety tips! ***

San Diego Home Fires... How To Prevent Them!

Did you know that Servpro of Point Loma is a big fan of Twitter (we're ServproPtLoma)!?  We think it's a great way to keep in touch with our friends, customers, and the local community!  It's also a great way to distribute important information on the fly.  One of our favorites to follow is the California Department of Forestry and Fire Protection.  They not only tweet up-to-date information about fires in San Diego county, but they also post extremely helpful fire safety and prevention articles on their website http://www.fire.ca.gov/.  The article below came straight from their education series.

Safe Home Heating

Home fires often occur during the cold winter due to dangerous heating equipment or unsafe practices. Here are some important safety tips to help keep your home safe and warm this winter:

• Never use flammable liquids or excessive amounts of paper to start or accelerate a fire.
• Charcoal gives off lethal amounts of carbon monoxide. Do not burn it indoors.
• Keep flammables away from heat sources. Wood stoves require a 36” clearance from combustible surfaces.
• The use of kerosene heaters inside the home is prohibited in California (Sec. 19881, Health and Safety Code).
• Keep children away from heat sources.
• Never leave a fire unattended.
• Wood stoves should be UL approved.
• Never attempt to heat a structure with a device that was designed for outdoor use, such as a camp stove.
• Have a professional inspect and clean your chimney, stovepipe and/or furnace annually. Do not attempt repairs yourself.
• Keep a metal or glass screen in front of the fireplace opening. Make sure the damper is open before lighting.
• Check furnace control and emergency shut-offs to be sure they are working properly.

For more tips and other helpful information, go to http://www.fire.ca.gov/.


*** Servpro of Point Loma is a Ready San Diego Business Alliance Member. Feel free to contact us anytime for safety tips! ***

Insurance Commissioner Poizner Releases - Tips to Avoid Being Scammed!

Information from Insurance Commissioner Poizner 

Press release issued 2/18/10.

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Here are some tips and facts to help avoid being victimized by an insurance scam:

• Immediately contact your insurance company and/or insurance agent. If you don't have the contact information, the Department of Insurance can help or you can call (800) 927-HELP (4357).

• Don't sign any contracts for repairs or other needs until you have spoken directly to your insurance company representative or agent.

• Demand to see identification from anyone contacting you regarding your claim. Ask to see the California adjuster's license and note the license number and full name. Do not rely upon a business card.

• There are two types of insurance adjusters - private insurance adjusters, representing insurance companies such as Farmers, State Farm, or AAA and public adjusters, who represent insurance claimants.

• Insurance company adjusters are employed by insurance companies. They do not charge a fee. Public adjusters work for and represent insurance claimants. They do charge a fee. Generally, the fee is a percentage of your entire insurance settlement amount.

• Public adjusters cannot solicit your business while the loss is underway, between the hours of 6 p.m. and 8 a.m. and for seven calendar days after the disaster.

• A public adjuster contract can be cancelled by you within 72 hours of signing.

• It is illegal for a public adjuster to advance money as an inducement to sign a contract.

• Public adjusters may not offer referral fees in excess of $100.

• Public adjusters may not have an interest in any contractor, demolition company, or any entity making repairs to your property.

• Public adjusters may not use a badge as identification.

• Beware of anyone attempting to rush you into signing a contract.

• Beware of any contractor attempting to have you sign a contract or begin demolition and clean-up.

• Beware of any attorney urging you to sign any documents.

Other contact information:

FEDERAL EMERGENCY MANAGEMENT AGENCY:

1-800-621-FEMA (3362) or www.fema.gov

CONTRACTORS STATE LICENSE BOARD:

1-800-321-CSLB (2752) or www.cslb.ca.gov

NATIONAL INSURANCE CRIME BUREAU:

1-888-815-9064 or www.nicb.org

Commissioner Poizner oversees 16 CDI Enforcement Branch regional offices throughout the state. Approximately 2,000 insurance fraud-related arrests have been made by the Department of Insurance's enforcement division since Commissioner Poizner took office in 2007 - more arrests than have been made during any other two year period, under any previous insurance commissioner.

*** Servpro of Point Loma is a Ready San Diego Business Alliance Member. Feel free to contact us anytime for safety tips! ***

Sandbags in San Diego County!!

New information for ya... the county is now providing sand bags at local beaches.  If you think you might need sandbags to protect yourself from water damage, please read below:

 
Sandbags

If you want to protect your home from possible flooding or debris flows, you can pick up sandbags for free at lifeguard and fire stations in the city of San Diego but you will have to fill them yourself. People with access to the beach areas will be allowed to use beach sand.

•Fire Station 15 - 4711 Voltaire Street in Ocean Beach
•Fire Station 21 - 750 Grand Avenue in Pacific Beach
•Fire Station 28 - 3880 Kearny Villa Road in the Kearny Mesa/Montgomery Field area
•Fire Station 29 - 198 West San Ysidro Blvd in San Ysidro
•Fire Station 33 - 16966 Bernardo Center Drive in Rancho Bernardo
•Fire Station 37 - 11640 Spring Canyon Road in Scripps Ranch
•Lifeguard Stations in Ocean Beach, Mission Beach and Pacific Beach

There is a limit of 10 sandbags per household or business for San Diego city residents.

Around the county, sandbags are also available at these locations:

•28205 North Lake Wohlford Road, Valley Center
•16971 Highway 76, Valley Center
•1587 Highway 78, Julian
•1364 Tavern Road, Alpine
•Cal Fire, Mount Woodson Station, 16310 Highway 67, Ramona
•North County Fire Protection, Station Four, 4375 Pala Mesa Drive, Fallbrook
•Dulzura Fire Station, 17304 Highway 94, Dulzura

For additional storm information and road closure notices, visit the County Department of Public Works emergency web site, or get updates at http://www.twitter.com/sdcountydpw

http://www.sandiego6.com/news/local/story/San-Diego-weather-forecast-storms-rain-flooding/XyhwWh_ihU6KnO50GgtPjw.cspx

*** Servpro of Point Loma is a Ready San Diego Business Alliance Member. Feel free to contact us anytime for safety tips! ***

Emergency Service - What To Do In The Event of a Flood

What would you do if you were standing in a foot of water right now?  Would you know what to do... who to call... what to tell them when help is on the line?  Storm emergencies can be very scary.... but being prepared and versed on what to do can make a world of difference!  Servpro of Point Loma can help!

Here's a list of information you'll want to provide when you're on the phone requesting help:

• What is the date and time that the emergency took place?
• What is the source of water (leaking roof, pipe break, sewage overflow, etc.)?  If the water is sewer water, the emergency crews will need to bring personal protection equipment with them... if it's a pipe break, they may not need it.  It's always better to give them a heads up.
• Is there structural damage?  Is electricity on?
• Is there standing water?  Is so, how deep?  1 foot of standing water requires different equipment than 2 inches...
• What areas are affected?
• Have you stopped the source of the water?
• Provide 2 phone numbers (business, home, cell, etc).  You never know when your cell phone will lose reception or when phone lines will go down due to a storm!

If you want to help out, you can start working on the following list of items until help arrives.  If you do, there's a big chance that you'll lessen the severity of the damage:

• Shut off the water source if possible
• Remove excess water by mopping and blotting water.  Do not use a regular vacuum to suck up the water!
• Remove and prop up wet upholstery cushions for even drying
• Place aluminum foil or wood blocks under furniture legs
• Hang furs and leather goods separately at room temperature
• *** DO NOT TURN ON CEILING FIXTURES (LIGHTS, CEILING FANS, ETC) IF THE CEILING IS WET!!! *** 
• Stay away from ceilings that are sagging or bulging... they're likely retaining water
• Do not leave books, magazines, or other colored items on wet carpeting.  The dyes in the magazine may stain the carpet.

Remember, fast responses from your mitigation professionals can really keep the costs down!!  If you need help, please call us.  We're here to help 24/7 - even if it's just to answer questions on what to do.  You can reach us via phone at 619-275-2802 or via email at servpro9729@gmail.com.

*** Servpro of Point Loma is a Ready San Diego Business Alliance Member. Feel free to contact us anytime for safety tips! ***

15 to 20 Foot Waves Expected!!! Emergency Storm Response Team is Available (24 Hours)

**** COASTAL FLOOD WARNING ****
Wednesday, January 13th, 2010



As you may have heard, 15-20 foot waves are expected along the beaches south of Del Mar today. The National Weather Service has issued a coastal flood warning through 4 PM tomorrow, which means that flooding is likely. Local news stations are reporting:

“Residents of areas prone to flooding should watch for rising water and be ready to protect themselves and their homes. The entrances to harbors and bays are likely to be compromised by large, breaking waves...”

Free sandbags are available through San Diego County’s Department of Public Works (see attached news release from the DPW). However, if you or your clients were unable to prepare and experience flooding or water related damage from this storm, we have mobilized a Storm Response Team that is available for immediate response throughout San Diego County, 24 hours a day.

To request emergency service, please contact us in one of the following ways:

Servpro of Point Loma
Phone: 619-275-2802
Email: servpro9729@gmail.comWebsite: http://%20www.servproofpointloma.com/contact-us


For emergency water damage tips until we arrive, please go to http://www.servproofpointloma.blogspot.com/ for more information.

*** Servpro of Point Loma is a Ready San Diego Business Alliance Member. Feel free to contact us anytime for safety tips! ***

Check Out Our Latest Press Release!!

Ut Oh! We Have Mold! What Do We Do Now???

When mold is allowed to grow in wet or damp environments, it can lead to serious health issues if you don't take care of it! Servpro of Point Loma shares insight on mold growth, health concerns, and what to do when you spot mold.


FOR IMMEDIATE RELEASE
PR Log (Press Release) – Jan 12, 2010 – San Diego, CA

When mold is allowed to grow in wet or damp environments, there’s a chance that it can develop into enough volume to cause health issues. It’s hard to say how much mold needs to be present before it can affect health… that’s like asking how much sun it takes to cause sunburn. It varies from person to person. By the time your house smells musty though, it’s likely that you have already inhaled millions of tiny mold spores. Can that be harmful to your health? Yes!

Allergy is the most common symptom associated with indoor molds. Mold allergy symptoms include:

• Sneezing
• Watery eyes
• Runny nose
• Itching
• Coughing
• Headaches
• Fatigue
• Wheezing
• Scratchy throat
• Red or itchy skin

According to the Environmental Protection Agency, mold can also be responsible for more serious illnesses. Mold can cause infection, cysts, and potentially fatal systemic diseases such as histoplasmosis, blastomycosis, and coccidiomycosis. If mold is dealt with in a timely manner, the severity of mold allergies or illness can be greatly diminished or even prevented. But how do you prevent mold growth?

Mold cannot grow unless there is moisture present. Whether the moisture is caused by a flood, a broken pipe, a roof leak, or a leaking dishwasher, removing moisture requires quick action. The longer you wait to remove the moisture, the greater chance you’ll have of causing damage to your home. San Diego based SERVPRO of Point Loma, a professional cleanup and restoration company, knows just what to do to remove moisture and prevent potential mold problems.

“Moisture and mold are tricky to deal with,” says Mike Sprague, a SERVPRO professional specializing in mold and water damage cleanup and restoration. “Your natural response is to grab a mop, a bucket, and a box fan to try to dry out the moisture yourself. But water has a tendency to migrate very quickly to hard to reach spaces. You might not notice that the floor below your carpet is wet… and it won’t be long before mold begins to grow!”

Once moisture is present in a structure, mold growth can begin in as little as 4 hours. All mold needs is moisture and a suitable food source. “A food source is always available in an indoor environment” says Mike Sprague. “Your home is like a grocery store for mold. It will feed on drywall, paint, some carpets, adhesives, wood, fabrics, paper products, and even the starch in wallpaper paste. If you don’t catch mold early on, it can be very overwhelming and costly to deal with… and that mold will likely make you sick!”

If you have concerns about mold or would like advice on how to handle the mold removal process, SERVPRO® of Point Loma can help. They provide free mold inspections 7 days a week, even on major holidays. “We know that time is a critical factor when dealing with moisture and mold concerns. If our San Diego County customers need us today, we’ll be there! Their health is our number one concern.”

Visit http://servproofpointloma.blogspot.com/ for helpful tips and more information on dealing with mold. Or call 619-275-2802 to speak with a mold specialist.

# # #

SERVPRO® of Point Loma offers a full line of cleanup and restoration services to residential and commercial properties. Those services include water removal, water damage repair, fire and smoke cleanup, emergency services, mold remediation, and crime scene cleanup.

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To view it live, go to: http://www.prlog.org/10486271-ut-oh-we-have-mold-what-do-we-do-now.html

*** Servpro of Point Loma is a Ready San Diego Business Alliance Member. Feel free to contact us anytime for safety tips! ***