Showing posts with label clean water loss. Show all posts
Showing posts with label clean water loss. Show all posts

Wednesday, November 25, 2009

Water Damage - Emergency Tips For Your Home

What would you do if you came home from work this evening to find a foot of water inside your home? Would you panic? Would you know who to call for help? Would you have your emergency numbers immediately available or would you have to wade through the water to search for your list? Flooding and water damage is almost always accidental and unexpected. Planning emergencies like this and knowing what immediate steps should be taken can greatly reduce the amount of damage your home will sustain!

The following list of tips will help in any water damage situation:


WATER DAMAGE FROM CLEAN WATER
  • Shut off the source of water if possible or contact a qualified party to stop the water source
  • Turn off circuit breakers for wet areas of the building (only if access to the power distribution panel is safe from electrical shock)
  • Remove as much excess water as possible by mopping and blotting
  • Wipe excess water from wood furniture after removing lamps and tabletop items
  • Remove and prop up wet upholstery cushions for even drying
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Move paintings, art objects, computers, documents, and other materials that are valuable to a safe, dry place
  • Use wooden clothespins to keep furniture skirting off damp floors
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors
  • Hang furs and leather goods to dry seperately at room temperature
  • DON'T enter rooms with standing water where electrical shock hazards exist
  • DON'T enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. *** ALWAYS AVOID ELECTRICAL SHOCK HAZARDS ***
  • DON'T leave books, newspapers, magazines, or other colored items on wet carpets or floors. They may cause staining.
  • DON'T use your household vacuum cleaner to remove water!
  • DON'T use TV's or other appliances while standing on wet carpets, flooring, or concrete
  • DON'T turn on ceiling fixtures if ceiling is wet
  • DON'T enter rooms where ceilings are sagging from retained water
WATER DAMAGE FROM CONTAMINATED WATER
  • Avoid all contact with sewage and items contaminated by sewage
  • Wash your hands thoroughly after contact with contaminated items
  • DON'T spread contaminated water by walking unnecessarily on damaged or wet areas
  • DON'T turn on HVAC system if there is a possibility of spreading contaminated air
  • DON'T use household fans to dry the structure. This will spread contaminants
  • DON'T use products for personal hygiene and cleanliness if exposed to the contaminated areas
IF YOU COME INTO CONTACT WITH HARMFUL WASTES (sewage, bloodborne pathogens, etc):
  • Stay away from affected areas
  • Call an emergency service professional ASAP
  • Treat all body fluids as if they are contaminated
  • DON'T attempt cleanup of any kind
  • DON'T touch or handle items that might be contaminated with bodily fluids
*** Servpro of Point Loma is a Ready San Diego Business Alliance Member. Feel free to contact us anytime for safety tips! ***

Monday, November 23, 2009

My Insurance Adjuster Said I Have a Gray Water Loss... What's That?!

This morning we received an email from one of our neighbors in Bay Park. We thought all of you might benefit from the response we provided. Read below!

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Hi Mike,

We woke up this morning to find our kitchen and living room floors were completely soaked with water. Upon closer inspection, we discovered that our dishwasher had sprung a leak overnight! What a mess. We called our insurance company this morning... based on the information we gave our adjuster, he said we have a "gray water loss". What is that?

Thanks,
Mark Watman
PS - What time can you be here? We have approval from the adjuster for you to start cleaning up this water damage! Hurry!

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Good morning, Mark,

Sorry to hear about your dishwasher. I will be there at 9 AM sharp to assist you (if that time works for you). Just give me a call to confirm - 619-275-2802.

There are 3 major types of water loss:

Clean water losses (category 1) originate from a source that does not pose substantial harm to humans. Examples of clean water sources may include:

- broken water supply lines
- melting ice or snow
- falling rainwater
- toilet bowls that do not contain contaminants or additives

As time elapses, "clean water" can turn into "gray water"... especially if the water has come in contact with soil or other surfaces.

Gray water losses (category 2) originate from a source that contains a significant level of contamination. Gray water carries microorganisms that have the protential to cause discomfort or sickness if consumed by or exposed to humans. Examples of gray water sources may include:

- discharge from dishwashers or washing machines
- overflows from toilet bowls with some urine (no feces)
- sump pump failures
- broken aquariums
- punctured water beds

Time and temperature can affect category 2 water contamination levels significantly. For example, gray water in flooded structures that remains untreated for longer those 48 hours may change to a black water loss.

Black water losses (category 3) contains pathogenic agents and is grossly unsanitary. In fact, our industry recommends that any persons with compromised immune systems, respiratory problems or allergies, or who are under 2 years of age or elderly must remain off a job site until the building is judged safe for occupancy. Examples of black water sources include:

- sewage and other contaminated water
- toilet backflows that originate from beyond the toilet trap
- all forms of flooding (seawater, ground surface water, rising water from rivers or streams)
- water that has been contaminated with pesticides, heavy metals, or toxic substances

Hope the information helps! If you want to know more about it, let me know. I can bring some additional literature with me this morning.

Mike Sprague
Servpro of Point Loma
619-275-2802
servpro9729@gmail.com
http://www.servproofpointloma.com/

*** Servpro of Point Loma is a Ready San Diego Business Alliance Member. Feel free to contact us anytime for safety tips! ***